Question 1

My carte grise was lost or stolen — what should I do?

Accepted Answer

First, complete a declaration of loss or theft using Cerfa form 13754 (for a theft, also file a report with the police or gendarmerie). Then apply for a duplicate carte grise. Before applying, check that your contrôle technique is still valid — without the original carte grise you cannot take the test, so you may first need a vehicle identification sheet (FIV). Also make sure the address on file is current, otherwise a change of address must be processed first.

Question 2

Which documents do I need for a duplicate carte grise?

Accepted Answer

Typically: Cerfa 13754 (loss/theft) or evidence of damage, ID, proof of address less than 6 months old, licence and insurance as required, Cerfa 13750, and a mandate if you use an accredited professional. For theft, attach the police report. A valid roadworthiness test may be required depending on the vehicle’s age and situation.

Question 3

What is a vehicle identification sheet (FIV)?

Accepted Answer

The FIV officially identifies the vehicle when you no longer have the carte grise (loss or theft) and need, for example, to take the roadworthiness test. It does not permanently replace the registration certificate: it bridges the gap until the duplicate is issued. We can help you obtain one if needed.

Question 4

How much does a duplicate carte grise cost?

Accepted Answer

A duplicate usually attracts a fixed fee rather than the full regional fiscal-horsepower tax of a change of ownership, plus any professional service fee. The exact amount depends on your situation and the taxes in force when you apply.

Question 5

Can I drive while waiting for the duplicate?

Accepted Answer

Keep a copy of your loss/theft declaration and proof that the application was filed. A provisional certificate may be issued after processing in some cases. Start promptly: without a valid carte grise, operations such as the roadworthiness test or a sale remain blocked.

Question 6

My carte grise is damaged or unreadable — do I need a duplicate?

Accepted Answer

Yes. A damaged, improperly laminated or unreadable carte grise must be replaced with a duplicate. Include the old certificate when you still have it: that speeds processing and avoids doubts about a possible loss.

Question 7

Can the duplicate be requested entirely online?

Accepted Answer

Yes, through Office Carte Grise. Upload the loss/theft declaration, ID and proof of address; we check the file and submit the application. You then receive the documents you need to drive, followed by the final carte grise by post.

Duplicate registration certificate

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